by larsiusprime » Sat Nov 03, 2012 1:04 pm
Hey all!
Steam keys should be sent out now, but since we did it via mass-mail, this was a bit of a learning process, and I'm sure some of them just didn't make it through.
All the keys should be mailed out by now. If you didn't get yours, it means it probably got lost in the mail, you're checking the wrong email address, or your spam filter is overly aggressive and deleted it outright.
If you're one of those unfortunate souls, send an email to leveluplabs [at] gmail [dot] com with some relevant order information, and I'll look up your steam key and send it to you.
1) The original email address you ordered from
2) Your order number
3) Your name
#1 is the most useful and often enough, but if you don't remember which email you used, give me 2 and 3 and that's usually enough to find it.